Store Terms and Conditions

1. Terms of Use

By using, visiting and purchasing products from http://www.totalfly.net, you accept and agree to be bound by the terms and conditions set forth by the site administrators in accordance with the legal provisions. For best use of this web site owned and administrated by SC TOTAL FLY SOLUTIONS SRL, we recommend you to carefully read the following terms and conditions:
The administrators of this web site reserve the right to modify, without notice to you, these terms and conditions at any time. Therefore, please visit this page every time you use this web site. In this respect, we inform you that each visit to this site represents an express acceptance of its terms and conditions of use.
You may visit and use this web site only on condition that you agree to these terms of use. If you do not agree to these terms and conditions, please do not access or use http://www.totalfly.net.

2. Personal data protection

According to Law no. 677/2001 for the Protection of Persons concerning the Processing of Personal Data and Free Circulation of Such Data, we inform you that our company collects personal data with a view to delivering products and its own information, promotional and advertising materials to customers.
By creating a user account on http://www.totalfly.net, you give your express and unequivocal consent for your personal data to be processed by SC TOTAL FLY SOLUTIONS SRL and subsequently archived in secured servers. Your personal data will be archived both with the purpose of easing the method for placing your future orders, and for our company to be able to perform direct marketing activities.
SC TOTAL FLY SOLUTIONS SRL is registered with ANSPDCP under number 27154 and will process, publish and use personal data, without having other liabilities or payment obligations to you for direct marketing activities (transmission of advertising and marketing messages by post, telephone, e-mail or by other means of communication).
Your personal data will not be disclosed, without your consent, to other persons or companies, but they can be transmitted to competent authorities for the purpose of verifying commercial transactions or to other authorities which, according to law, are entitled to request such data.
The company assumes no liability for any loss and/or theft of information caused by malfunctions of the soft with which the site is created and hosted and neither guarantees that the site, server, and e-mails delivered contain no viruses or other elements which may harm your computer.
If, after the creation of a user account, you do not want SC TOTAL FLY SOLUTIONS SRL to use your personal data any longer, please send us by post a simple request at the following address: 16 Mitr. Andrei Saguna Street, 012934 – 1st District – Bucharest – Romania. In such a case, your user account will be erased from the servers of SC TOTAL FLY SOLUTIONS SRL, and your personal data will be depersonalized, continuing to be used for statistical purposes.

3. Prices

The prices on http://www.totalfly.net are displayed in EURO and include VAT. The displayed prices are valid upon the accessing of the page where such prices are displayed, SC TOTAL FLY SOLUTIONS SRL reserving the right to modify such at any time without notice to you.

By placing an order on http://www.totalfly.net, you irrevocably undertake to pay the value of the products ordered. In this respect, we inform you that during an order registration process, you will be redirected to the sites of our collaborators for them to collect the data required for the payment.
Your payments will be processed by our collaborators. In this regard, we inform you that your refusal to communicate the data required by our collaborators in order to make the payment will automatically result in refusal to honour your orders.

Payment procedure:

– Customer initiates the order for one or more products on http://www.totalfly.net;
– During the order registration process, Customer will be transferred to the site of our collaborators in order to introduce the transaction data (invoicing data and/or delivery data, payment and credit/debit card information);
– After sending the information, it will be verified at Customer’s bank, and the amount representing the value of the products will be blocked in customer’s account in order to be later debited. The order will be passed through anti-fraud filters, and we will be notified in case of validation;
– Notification related to the order and Customer’s payment availability will be performed in real time (existence of money in Customer’s account and its blocking with a view to completing the transaction);
– After the delivery of product, the money shall be debited from Customer’s account and transferred into our collaborators’ account and subsequently transferred into our account.

4. Product delivery

SC TOTAL FLY SOLUTIONS SRL undertakes to process all orders and to deliver the products ordered within minimum 5 and maximum 60 days from the placement of every order, depending on stock availabilities and delivery timing for each povider. Until the maximum delivery time by our side, no payment will be refund. The products shall be deemed shipped upon their delivery to the courier.

5. Return & Exchange

Customers dissatisfied with any product may return it and/or may choose other product within the limit of the value of the returned product, provided that the following terms and conditions are complied with. In all cases, the return shipping costs will be borne by customer.
Customers of http://www.totalfly.net may return the products purchased only in their original packaging within maximum 10 business days from their receipt. The ordered product will be returned in the same condition as when it was delivered, having the same label attached, the original packaging, and together with the accompanying shipping documents. We will reimburse the value of the product within maximum 30 days from the return date.
If you choose to exchange the ordered products, the new order will be processed and shipped in our standard shipping time (art. 4), starting from the return of the products ordered. Any differences in price will be reimbursed within maximum 30 days from return of the ordered products. In all the above mentioned cases, the return shipping costs will be borne by customer.

6. Limitation of Liability

For you to make the payment for the products ordered, you will be automatically redirected to the site of our collaborators during the data and order registration process. SC TOTAL FLY SOLUTIONS SRL assumes no liability for any possible damage which may be, directly or indirectly, caused by accessing, registration, use of these sites. In this respect, we recommend you to carefully read the terms and conditions of use of these sites.
On its web site, SC TOTAL FLY SOLUTIONS SRL tries to provide its customers with a detailed description of products, but can not guarantee that the description of products or any other content of http://www.totalfly.net is complete or entirely lacking errors.
SC TOTAL FLY SOLUTIONS SRL also assumes no liability for any kind of loss such as: data loss, lost profits, impossibility to use web site information, modifications, without prior notice, of data, prices or site structure.

7. Copyright

The entire content of http://www.totalfly.net is protected in accordance with copyright law and laws regarding intellectual property rights. Use, without the written consent of SC TOTAL FLY SOLUTIONS SRL, of any elements pertaining to http://www.totalfly.net will be punished in keeping with applicable laws.
The company grants the user the right to download web site information only for its own non-commercial use, provided that the user does not modify symbols and text regarding copyright.
The company does NOT grant the user the right to partially or entirely modify the web site, to partially or entirely reproduce the site, to copy, sell or exploit the site in any other manner, without the company’s consent.
The visitor / Customer may not modify, copy, distribute, transmit, display, publish, reproduce, license, create derivate products from, transfer, or sell any information or services obtained from or through this web site.
We inform you that TOTAL FLY and all the marks or design published in the products of this sitee are a registered marks, property of SC TOTAL FLY SOLUTIONS SRL and, therefore, any use of trademark without the company’s consent will be punished in accordance with law.

8. Information, communications

The persons accessing / visiting this site may make any comments and any other communications at [email protected] as long as their content is not illegal, obscene, threatening or defaming. We encourage comments and communications conveying ideas, suggestions, questions, information regarding the web site, products and services offered by the site.
Should any information, materials, documents be sent to us by any possible method, including e-mail, post, fax, online forms, the user shall be deemed to grant the company the unlimited, free of charge and irrevocable right to use, reproduce, modify, adapt, distribute and present such information by any means.