Shipping Policy

Orders are shipped from our warehouse in Bucharest, within minimum 5 and maximum 60 days from the receipt of your order, depending on stock availability, providers shipping timing, etc. No payments will be refund until the maximum shipping period. The products shall be deemed shipped upon their delivery to the courier.

For the products ready to ship ex our warehouse, all orders registered in our system until 12:00 UTC will be delivered in the next working day. Orders registered after 12:00 UTC will reach the recipient within 3 working days.

The products shall be deemed shipped upon their delivery to the courier.

Shipping Rates and Methods

For the “Express Delivery” the products are delivered by Cargus Courier (DHL partner).
For the “Normal Delivery” the products are delivered by Romanian National Post.

After shipping, you will receive in your email all the information regarding the shipment.
Due to the fact that the delivery is done by a third party agent, we cannot assure the quality of service. Nevertheless, in case of problems regarding the delivery process, do not hesitate to contact us.